I am totally new to the 700WX, but had a Treo600 for a long time prior.
The first 700WX I got had a problem with a key on it, so I exchanged it for a new one within the first 14 days. Sprite Backup worked like a champ to have my new phone back to where the old one was in minutes.
Sprite Backup was included on my installation CD that came in the 700WX box.
