[Atomic2Mod]

Though I've had my share of experiences with very dense Sprint reps, where it took days on days of calling and fixing what they messed up, I am currently very satisfied with them.
I have been with them ever since I owned my first mobile phone. A loooong time. I have been upgraded to premier customer status when they started doing that.
I upgraded my family plan to the limited everything plan. Very cheap, compared to other companies for what we get and use.
We were offered out upgrades about 2 month before the contract was out. Since I didn't want to upgrade yet, they gave me $70.00 per line to renew the contract. Then I upgraded some of the phones and got the discounts too.

I had the experience that they did a lot to keep me happy, and they have done so successfully.

I have had less than stellar experiences with Sprint vendors - they have nothing to do with sprint and are just authorized dealers. They get the new phones in later than they are online and are not very knowledgable. I usually end up educated THEM about things.