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Everyone is experiencing the same problem and none of you are doing it right.
Instead of sending your phone in because of a bad battery cover, misaligned touch-screen, or malfunctioning software, everyone just throw your phone into a pool at once (if you have TEP). This way, we'll all get 6800 for the $50 deductable. By sending it in to be "replaced" you're simply getting another user's 6700, from this forum, that they simply ship to another store to give back out with the same problems! We're all sharing the same crappy 6700.
Seriously though, does anyone know any tricks to "requesting" a 6800 replacement and "bending the rules" to sprint store policies? There's gotta be a way...
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