[gator352]

yeah, for my instance, i can't really blame any one company and I'm sure my replacement was a fluke but still, mine was totally unacceptable. Like I said before, I will keep replacing it till I'm satisfied. I don't care if it has a little scratch on it or the d-pad is raised a little but on this replacement, I have to litteraly hold or string out the USB cord for it stay in place to charge because the whole area around the usb port is mangled. That to me is not in working condition. I'm sure they will straighten it out and send a good one.