the dreaded oil smudge screen of death...ugh. I have a great deal of experience with this. I first noticed this phenomenon on my old Touch, which luckily enough first appeared within a couple weeks of Touch Pros launch, so I let it go.
I got my TP a few weeks after initial launch...The dreaded OSSOD appeared again within 2 months. Went to sprint store, got a brand new phone for free through TEP. Second TP, OSSOD'd on me a month later. Went to sprint, got a brand new TP with TEP.
My third TP lasted a good while, maybe 4 months, then one fateful day, OSSOD...This was last week. Back to sprint store I go. Some moron rep there tells me, 'oh thats normal, blah blah, you can barely see it etc etc' I said, umm no its not normal its a complete defect of product. I dont pay 300 bucks for a touch screen phone to have its screen geek out on me. She spitefully replies 'well I can file a ticket but they wont do anything.' And I come back, guess what, they order my 4th TP
I picked up TP #4 yesterday...Only sucky thing is nowadays I guess they have refurbs, so no more brand new TPs with box full of free accessories
On the up side this new TP was manufactured Jan 29 09 so maybe they fixed some bugs. Ill let yall know.
PS dont give up, dont take no on getting this replaced FOR FREE. It is a defect of product, not normal, not from sun or farting or any other BS excuse. I BABY my phones, always use screen protectors, never dropped a single TP even once. The OSSOD just randomly manifests itself.