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Re: Asurion Madness
I had something similar happen to me and Sprint did not find that someone had added themselves to my account as an administrator. This is where I found them.
Log on to the Sprint.com site
Press Settings and passwords
Press Edit Online Profile
Press Account Administration Console
If you see more than one admin here, you should verify that they are correct. I had someone hack my account and add themselves here. They almost immediatly called and had my two phones submitted for insurance replacement. I also had them place a no web orders on my account for 6 months.
Zar
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