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Old 05-10-2009, 04:48 PM
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Merq
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Touch Pro Similar Replacement?

What is the next phone "up or down" that would closest compare to the Touch Pro? (For Sprint)

I have been through literally 8 of these phones now, all except ONE being the phone's fault. Not mine.

My very first phone was PERFECT in every way, until it got ran over in the street. I ordered a replacement with Asurion and ever since then have needed 7 replacements of replacements for various issues whether it be:

Keyboard Stopped Working

Oil Slick/Water-Looking Stain under the screen

A keyboard number/letter sticking and not "clicking" when you press it causing all kinds of repeated letters/numbers just by tapping it...

None of the 3 reasons above were caused by my use of the phone, unless sweat and natural oil from your finger tips seeped into the screen, and I'm highly doubting that.

All of these have happened twice, on different phones, causing 2 $50 charges, and now with Asurion's new policy as of 4/19/09, $100 for this new I just ordered today... AND they said I no longer have the TEP on this phone because I've ordered too many. WTF? That'd be okay if I was seriously, purposely abusing the phone MYSELF. But they are phone defects, not my defects. And Asurion talks to me like I'm just having a great time ordering new phones every month. They were asking probing questions as if I'm working some sort of scam with their TEP. Christ, I don't have time to keep waiting on new phones, and always have had insurance on all my cell phones since like 2000 (with other cell companies) and never had to use them until I get a damn Sprint phone. So, WTFx2?

My question is, if the new one arriving on 5/12/09 has a flaw too, what's the next best phone on Sprint that compares as close as possible to the touch pro? Or am I gonna have to go with a Blackberry? Because Blackberry's seem pretty durable and problem-free. UGH!

I'm so pissed my first one messed up because of me, because none of these problems existed on that phone. It's almost as if the "new batch" of TP's have more physical defects than the one I bought back in 10/2008.

Serious question, though. Any suggestions?

Last edited by Merq; 05-10-2009 at 04:55 PM.
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