I am not on cricket but I had a similar problem on US Cellular with Arcsoft. It turned out that the problem was the beta version of US Cellular Arcsoft I was using. I uninstalled it and installed the more stable Verizon cab and then configured it to my carrier per post #324 here:
http://forum.xda-developers.com/show...404345&page=33
Hope it helps.
The Verizon cab is on the first page of the above thread