[quarky42]

I dunno...that juicy rom might have been too big for your phone and made it bust a seam. At least that might be the excuse heard at the store.

I definitely suggest you flash your phone back to the latest shipped firmware and relock it before taking it in. It all hinges on how "cool" the tech or customer service reps decide to be... and it has been years since my local store had a cool tech or a customer service rep who was willing to look at things logically before following policy blindly.