View Single Post
  #4 (permalink)  
Old 05-04-2009, 05:51 PM
Talon Pro's Avatar
Talon Pro
Halfway to VIP Status
Offline
 
Join Date: Mar 2009
Posts: 573
Reputation: 279
Talon Pro is becoming a PPCGeeks regularTalon Pro is becoming a PPCGeeks regularTalon Pro is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Appointment in Outlook Mobile not displaying notes field

Quote:
Originally Posted by tahlsr View Post
Thx so much for the reply and for presumably saving me some needless hard resetting. This kinda sucks for us because this is how we send our mobile workforce updates during the day etc... I wonder if this only started happening when we upgraded Outlook 2007 to Service Pack 2. Talon Pro, can you please let me know what version of Outlook (and service pack) you tested with?
Outlook 07 (12.0.4518.1014) MSO (12.0.4518.1014)

So it doesnt look like its SP2. I rtried tweaking some settings in Outlook, didnt seem to help. I dont think its an Outlook problem though, more like maybe a phone shortcoming. I sent todays agenda to my wifes email which comes through on her Diamond, and PC. The pc appointment showed the 'notes' in the normal body of the email, her phone didnt show it (even after accepting it) and even when going into the edit part of the item. Ive poked around everywhere I can find to poke in AS, so i dont think its an option in there either.

When you say you send the updates, do you send to the phones, or to the employees Exchange/Email account? If you send it early enough, and they sync the items over (vs accepting via TP email) then i think the notes should show like they do for me when i make the calendar item (i edit it on the calendar and it syncs it over, i dont email it out). I still have to go to Edit the item and then i can click the Notes tab.
__________________
Its funny, at least 35 threads a day are people who tried to flash and messed up, or wonder why in the middle of the night their phone up and did a hard reset by 'itself'.
Caller ID Icons!
Hero KB on the Moment!
Reply With Quote