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u might wanna try executive customer service number. PM me if you want the number. i was able to resolve a $350 mistake w my bill in 10 mins and he even gave me a $50 credit.
this number is ONLY for emergencies that regular CSR cannot handle. do not call them asking about internet settings and stupid crap like that.
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-{ Moto v620 > HTC G3 Wizard > HTC Titan > HTC Diamond > HTC Touch Pro > HTC Touch Pro 2 > HTC EVO 4G }-
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