[tim105237]

I have to admit I got sucked into the 2year commit VZW plan. I want to confirm Verizon made it VERY DIFFICULT to get the TouchPro. Not avail in local store AT ALL in SoCal. You have to wait three days for the FedEx drop. I also want to confirm, no screen protector, no headphone, just phone, a charger, and a little dongle for headphone/USB jack, even the real instructure manual is on CD.

Out of the box, was like this device is infected by some verizon virus... DOG SLOW... The battery... I charged the battery overnight (10+) hours. Next day, I unplugged the charger, waited for 10min in standby mode (screen off), battery went down to 90%. The battery lasted about 2.5 hours in standby. The next full charge, I turned off bluetooth, WiFi, data, just the phone... the battery lasted only 3.5 hours.

Per suggestion, after a hard reset (ClearStorage), this POJ ran a little faster but still EXTREMELY sluggish and no improvement in battery life. I had to perform soft reset about 10 times a day because of this random lockups. The device is simply un-usable out of the box. I took this POJ to Verizon, asking to speak to a manager. The VZW store manager acted very surprised and said, they never heard this problem before, and asked me to contact HTC tech support listed from the user's guide.

I was thinking about initiating a class action lawsuit against Verizon for bloated advertisement... their website stated HTC Touch Pro has like 4 hrs of talk time and 350+ hours standby!? They will definitely get a compliant case from the Federal Public Utility Commission from me. Like the AIG executives, VZW executives need to be reminded that this is America and their are many laws protecting the consumers for fraud and abuse, especially in the Telecomm space.

If VZW marketing was serious about putting this PoJ on the market, knowing their target market is for "business community"; knowing the competition (Sprint) performs a lot better using the same hardware, knowing there are custom ROMs out there in the public space proving Verizon are PURPOSELY CRIPPING the phone for whatever reasons, all these are evidence pointing to their willful act gross negligence, deceiving the public with false advertisements. They are really dancing on eggshells this time.

Anyway, thanks to the PCGeek community and especially the Raphael team of techGods, I was able to jawbreak this POJ and installed a custom ROM. Now my TP has an acceptable battery life >10 hrs with reasonable daily activities; and the system response is much much faster... that's all I am asking.. for paying ~$500 for a reasonable working phone.