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Last Thurday, I walked into my local Sprint Repair Facility (I live in Dayton, OH). Handed them my phone, and said "The phone won't boot, and when in the cradle all i get is a red light in the corner." I had dropped it the night before and the sound hasd stopped working (like the headset was still plugged in). i banged it arround for about 30 minutes and really messed the phone up. I have never had a replacement plan on a Sprint phone and I had gotten the phone 2 weeks prior off the internet (ebay for 187 bucks), activated it on my plan, and flashed it the WM6. The guy told me it would be $35 to fix the (uninsured) phone, but it could cost as much as $55, and to come back in a half hour and he handed the phone to the Tech (girl behind then glass wall). I had an go to the other side of town for work, and when i came back, 50 minutes later, they handed me a new in box HTC Mogul (there was never any discussion of a Refurb 6700), activated it, charged me the 35 buck, and sent me on my merry way.
So, i spent $187 for the phone, I may have been charged 19 buck to activate the 6700 (not really sure about that part), and then spent $35 to replace it with a 6800. I went from a Samsung a900 (which has been nothing but trouble) to a Mogul for just under $240. How sweet is that.
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