yes i started a thread about this a couple months ago. i Run a Sprint ASC and a similar situation happend to myself as well...except my keyboard went out on me in the firsts week of having my new TP...so they sent another New TP...thus i have...well had two of everything. all i kept was the extra backhousing and battery i gave the rest away to customers who werent jerks lol haha..
so remember play nice in the stores, it really goes a long way. (sorry completely off topic. I just hate when a customer walks in and throws his phone on my desk and just says "NOW FIX IT!" i hand them their phone back and say "Now Step Out Side And Start This Conversations Over Again." lol)