Scoop
I spoke with a manager today since I have been waiting over a week now for some type of replacement. The alignment on my screen is screwy after 1 year of use, and several drops. He said there policy is to find a ppc 6700 either new or refurbed first, then they will look for a treo 700, and then if they can't find either of those we would then get a mogul 6800. There is a shortage of ppc 6700 now, at least in MI.
PS- I will receive a new one tomorrow (6700) which I am very grateful for, especially since Helmi has liberated us to WM6.
PSS- The squeeky wheel gets the oil, so be persistent if you need a replacement. I called the Sprint store after 5 days, and found out that nothing had been done to find me a new phone. The tech said something about they were waiting on an allocation of funds for phone replacement, whatever that means, since I pay the insurance premium every bill. Just be nice, but persistent.
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