[shaolinsoldier79]

My 6800 started reseting itself after a hard reset. i called verizon customer service they were happy to send me new 6800, he looked hard to find one and finnally did. i was like damn it! so i got it and had an accident with it so then i thought id try insurance. I filed a claim online, hoping for touch pro. got a 6800 dilivered today. it was a refurb with a missing button. i was like wtf! so i called asurion to complain they were very helpfull and said they would be happy to get another on the way.. so i said " is it possible to get a different phone? I've had nothing but problems with the 6800" she said let me check......yes we can send you the 6850. touch pro will be here tomorow woo hoo!!!!!