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Thing with this app is that you can't uninstall it since it's based on overwriting ROM files. Did he make a backup before installing? I would hard reset, restore to that backup, and reisntall.
Make sure all messages are read, etc. I would even turn off phone radio while installing to avoid any messages getting to the device.
If anyone knows another way, please share... I don't have the app so I'm not sure what else can be done.
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