Having actually cut my screen, I think there's a protective plastic layer above the touchpad above the lcd. The top layer is bonded to whatever is under it, judging by pictures of internals. Also, I think the touchpad and LCD might be a single unit - but I have no clue. So, you could buy a replacement, spend an hour to replacing it yourself; send it to a service center for ($65?); or spend $3 and 30 seconds on a screen protector.
Of course, I'd follow weedahoe's advice first...it'd tick me off if the item I received was other than as advertised...but it does sound like your screen is just well used and not actually "cut" or "scratched".
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