Re: how to backup contacts
I use three options right now: Outlook on my PC through WMDC (AS for Vista), Google Sync (set up Exchange server at m.google.com), and DotFred's PIMBackup. I run a PIMBackup before hard resetting. That way I have a quick backup on my computer, one on my phone, and one in the cloud. So far it seems to work but the downside is that Google's service likes to put names in last name, first name as default.
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