I've tried to hard reset, and I must be an idiot, because I never get the instructions to press vol up to hard reset, the phone just boots. I've tried both using the reset button and from the off position, I've held the center button and vol down until my hand cramps and tried it 4 times in the last bit, nothing. Is there another way to reset, a trick that I'm missing, is it all a practical joke that I'm not in on yet?
