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Old 04-22-2009, 03:47 PM
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Re: Damaged Display - Black Screen

Quote:
Originally Posted by Arts View Post
Is it possible to access the phone system from a computer to do a hard reset and backup data? My HTC Diamond phone screen went black after I dropped it a few days ago. I can still use the hard keys to call out using voice command and I can receive calls but that's about it. I need to relock it and backup my data before I take it in to telus. Do I also need to reinstall the original telus ROM? I can't do a hard reset because I can't enter the 1234 sequence.

Help please.
you can still hard reset. but you probably wont be able to clear storage. but backing up is going to be hard probably. anyway, with the phone off... hold "volume down" and "enter key" for a second or two. while those buttons are pressed tap the "power key" this will bring up your hard reset if your locked or bootloader if your unlocked. hope that helped.
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