Quote:
Originally Posted by dave01978
ok question for the sprint guys,
my touch pro keeps loosing data have to go into ##data# to change active profile from 0 to 1 to get it to work. Now could this be because a custom rom? or is this a common issue, I've had it do it even when it was back to the oem rom, i thinks its happened about 5 times in last 2 weeks, the wife's tp hasnt had an issue at all.
Dave
|
Dave, I was having a similar problem and it's been fixed. Have you made any changes to your sprint online access (including your password or sprint email address)? This was the case for me.
You should try taking the battery out for a few minutes and then put it back on.
If this does not work, then do the profile update (Start --> Settings --> System --> Profile Update)
If the update fails, try doing a hard reset.
P.S. - Since you are using a custom rom, you should make sure you use a rom that did not remove the profile update tool. The reason for this is that anytime I had to install the profile update tool on a custom rom, the profile update failed. However, when I used a custom rom that already had the tool, it succeeded.
If all is failed, then call sprint so they update your profile manually for you.
Another thing users have reported is that they were experiencing this problem because they had not paid their bill. It disappeared once they did. You might want to look into that.