[intx]

Yeah, I figured Ntelos may use a different number.

Try giving them a call and ask how to access your data information using your MSL, try saying ESPT to them and request it.

If they say they can't, tell them something you need on your phone is changing it and that you need the info to use it.(And say it's something you use for business, or something).

NTelos tech support isnt bad by any means, but you may need someone more technical than who you reach by default.