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Old 04-17-2009, 03:29 PM
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Re: Sprint Warranty Change effective 4-12-09

Everyone here has failed to mention that the change is for in store WARRANTY. This covers mechanical and electrical failures caused by a manufactures defect..... Thats it. If you phone is physically damaged, water damaged or lost or stolen..... you'll be charged your deductible ($50 for "regular" phones, $100 for PDAs).

I would not advise dropping your TEP unless you plan on never damaging you phone. TEP (total equipment protection) is made up on two components. ESRP and ERP, Equipment Service and repair program and Replacement program, respectively. By itself either one of these programs are $4. Both together are $7. Now your MF warranty only lasts a year from activation (original activation on your account REACTIVATIONS DO NOT COUNT on the same account).

Outside of that year your are SOL if anything happens. You can only add tep after a tech recertifies your phone, within 30 days of the original purchase (new devices only), or you recieve a replacement. Without insurance, IF your phone can be repaired and it's not liquid damaged or physically damaged beyond a reasonable amount, it will cost you 35/55/99/ or 119 depending on what work it needs. Do the math... 7x12 is around 80 a year... full retail on a phone that you lost or damaged (not covered by MF warranty) is around 4-600 on any WM phone.... so 80+100 deductible is only 180 if you mess up your phone within the first year....

After 12 months... then you get money off you phone so the TEP may or may not be worth it. (unless you're sero, employee plus, advantage club, or a premier customer in which case you get a HUP yearly)

Sorry for writing a book but it just urks me how people say there's no value in TEP... and those are the ones that come back to see me complaining 6 months later that their daughter spilled juice on their phone and they want a new one for no charge b/c they pay their bill every month but opted not to pay for TEP. I pay my taxes every year since i was little... does that mean i get a year off if i don't feel like paying?
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Last edited by 00gt1; 04-17-2009 at 03:32 PM.
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