That's what I was afraid of!!! That makes me SO UPSET!! I really didn't want to have to do all that. What would you suggest I do about all my upgrades & stuff? I spent SO much time & money getting EVERYTHING on my new phone? I have only had the Tilt for about a year but haven't used it in about 5 months. I really hate the thought of having to put ALL those programs on the new phone that I'll get w/ nTelos. Grrrr!!!