Quote:
Originally Posted by cab3
Please let me know how that goes, as I tried getting a new PIN from my 24x7 helpdesk, to no avail. It quite simply told me during install that Goodlink was not supported on Sprint PCS, which I know isn't the case, as it worked hours earlier before I upgraded. I did run the GLRestore, but after having it sit there for 45 minutes "downloading services" I was convinced that it wasn't ever going to happen. I'm HOPING that when GoodLink 5 comes out, maybe this will be resolved and I can then go up to WM6. Of course, I'm also assuming that my corporation would need to support GL5, which I don't know when that'll happen.
Feedback on what you find would be MUCH appreciated, as I'm itching to get to the new release, but don't want to annoy my helpdesk with requests for new GoodLink PINs.
Thanks!
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Fortunately I know a specific person I can call to help. If I went thru our helpdesk, I'd probably have as much a problem as you... they're pretty useless.
For me, this is a short-term issue anyway as they are about to shut down our GoodLink server and switch us to ActiveSync Push. But that's not supposed to happen for another month or so. In the meantime, I want my email back...
I'll update once I get word from IT about setting up a new GL PIN.