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Old 04-15-2009, 02:28 PM
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blazin-asian
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Angry Re: Customer Service HORRORS! share your story

every time i call Sprint its a freaking horror story. in fact, its more of a full length movie because whenever i have any sort of problem, it usually takes over an hour to reach any kind of "resolution"

my current issues are Sprint cant locate a replacement phone i sent back so they tacked on $200 to my bill which suspended my service and them not giving me a replacement Touch Pro for my defective ribbon cable because i dont have their bull crap insurance.

the $200 issue has been ongoing for about a week and im STILL waiting for some sort of update from Sprint since everytime i call about it, they tell me a manager is "working on it".

i am close to filing a damn BBB complaint against them for their negligence.

yes, i am irate just thinking of this ordeal
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