Well, it seems you don't get any extra "charges" when using Telenav 5.1.16, but after working for a while it stops working, unless you do submit to additional charges. I mean, just loading up the app gives you a free trail period and then it goes dead, no more routes provided.
Here's what I asked Sprint e-care when Telenav stopped working. I tried to pose the question as a Sprint Navigation issue, because I figured it must happen with that app too although I'm using Telenav, but Sprint knew the deal right off.
Quote:
Original Question: Sprint Navigation account expiered messages
Question: I was getting Sprint Navigation account expired messages. The message would say "Your account has expired Renew or call 88.TeleNav.4"
So I called Telenav and they re-established my account on their end, but they told me that Sprint needs to remove my plan and re-add it or I'll get the same issue in about 5 days.
Can you please take care of this for me?
I'm not sure if doing an "Update Profile" from my device will do this, but if so please let me know.
Thank you.
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Sprint's response:
Quote:
Thank you for contacting Sprint. I will be happy to assist you regarding your concern.
Please be aware that I attempted to contact you on behalf of Sprint on 4/14/2009.
Upon review of your account, I notice that the $9.99 TeleNav Track Basic Plan is not active on line xxx-xxx-xxxx.
The $129.99 Everything Data Share 1500 Plan is currently active on line xxx-xxx-xxxx, effective 7/15/2008.
The $129.99 Everything Data Share 1500 Plan includes:
1. BlackBerry Prosumer.
2. Call Detail.
3. Caller ID.
4. $0.00 Domestic Long Distance Rate.
5. Shared Cell Minutes No Tiers.
6. Mobile To Mobile Minutes.
7. Text Messages.
8. Picture Mail.
9. Sprint Navigation.
TeleNav is a third party software provider for Global Positioning System
(GPS) navigation.
If you need any further assistance with your account, please reply back to this e-mail or contact our Technical Support Department at
1-866-289-8892 from a landline for assistance.
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Good thing I already picked up Garmin Mobile XT, which I'm enjoying more anyway.