04-15-2009, 08:30 AM
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PPCGeeks Regular
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Location: jackson ms.
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Join Date: Apr 2008
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Re: Customer Service HORRORS! share your story
Quote:
Originally Posted by zepsamsung
Dude, I have had 3 TP's in 30 days!! First one died after charging it off, turn it on, turn everything off, no running programs, it would go from 100% to 50% in about 30 minutes. I called them while on vacation in Myrtle Beach, where I used to live. They gave me all sorts of excuses, then finally they said take it to the nearest store for replacement, swapped it for a new one. Well on Easter Sunday at church, I took off the clear sticker on the side and behold, a chrome defect, cracked!! After church, when I got home, I emailed Sprint about the issue and they said I would have to file a warranty claim. I had only had the phone for a week!! I told them they will replace it or I will report them to the BBB. The guy complyed and said on Monday take it to the store. I did, not only did they inspect the new phone with me watching, they gave me everything in the box and my other battery!! So now I don't have to cary my charger!
They also gave me 25% off my bill!!
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dude with a story like that you freaking deserve everything you got in return ...hell i think he should have gave you his pay check as well, that's crazy, so what do you think was up with the first TP you had ? that is a strange one....
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Once a Marine Always A Marine, We will crawl into the depths of hell to fight for freedom and come back up with a smile------i dont do it for the Glory, i just love kicking Butt! OOO Rah!!
Last edited by chaos2137; 04-16-2009 at 09:49 AM.
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