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Old 04-15-2009, 05:15 AM
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Re: Sprint Warranty Change effective 4-12-09

Wow This is pretty sweet for us but it prob means commission rates are gonna blow for repair center guys huh? Glad I didn't take that job, haha.(Sorry techs, you guys are the sh!+)


Quote:
Originally Posted by gangmobb View Post
can i get TEP? i have a diamond i have had for lik 3 months or 4 and it has some physical damage it is unlocked and i bought it off ebay.
I think Hafrust is right, other carriers have the same policy: You have to sign up for the TEP within 30days of activation (new line OR upgrade) or you can't get it till you can renew your contract again.
When I worked for a GSM carrier I had to make sure that people knew they hadto sign up for equipment insurance right then or within 30days so I didn't have to deal with their whiny faces when they sat on there phone. Sprint at least has repair centers.

If it helps explain/ If you care...
I went Mogul - Diamond - Pro

-I got the $7 TEP when I got the Mogul Last year
-Bought a Sprint Diamond on eBay. Asked them to double check my TEP while I was on the phone with them activating. Then I asked my local repair center guy to check. (of course the key is that it was a Sprint branded phone so they would insure it no prob)
-And finally... TEP transfered over to my Mogul-upgrade aka TPro the same way.
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