[zepsamsung]

Dude, I have had 3 TP's in 30 days!! First one died after charging it off, turn it on, turn everything off, no running programs, it would go from 100% to 50% in about 30 minutes. I called them while on vacation in Myrtle Beach, where I used to live. They gave me all sorts of excuses, then finally they said take it to the nearest store for replacement, swapped it for a new one. Well on Easter Sunday at church, I took off the clear sticker on the side and behold, a chrome defect, cracked!! After church, when I got home, I emailed Sprint about the issue and they said I would have to file a warranty claim. I had only had the phone for a week!! I told them they will replace it or I will report them to the BBB. The guy complyed and said on Monday take it to the store. I did, not only did they inspect the new phone with me watching, they gave me everything in the box and my other battery!! So now I don't have to cary my charger!
They also gave me 25% off my bill!!