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Old 04-10-2009, 12:28 PM
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DeputyStankus
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Re: Does anyone else have a crack in the chrome?

Mine cracked a few days ago. I've had it less than 30 days. I took it to the store, and they said absolutely no exchanges for physical damage, even within 30 days. I mentioned the memo/recall, they said that only covered chipping, not cracking! I asked to speak to a manager. They said "no." I asked to cancel my account, they said "no, you have to call *2 to do that."

So, I called *2. I mentioned cracked chrome, and within 5 minutes they had ordered me a new unit.

Pretty frustrating to have such a crappy store to deal with.


FWIW, I was able to super glue the cracked chrome back together and it looks almost flawless.
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