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I was having issues with wpa wireless the first time I set the device up. I was also having issues with the from field of text messages showing up as the first word of the message. I did a hard reset and then when it said it was going to run sprint customizations I did a soft reset to prevent it from running. After that my two issues were resolved. This may be something you might want to try, but I am certainly not a pro at this.
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