[achqm5]

I was doing that when I tried to claim online so I called.

The Asurion rep told me it was because this will be my 3rd claim in 12 months so they have to warn me about my insurance being cancelled and all that hoopla.

Also they are making me fill out and fax in an affidavit saying that I agree to the cancellation of my insurance. It is a pain in the *** and only making it take longer to get a working replacement for my phone.