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Old 04-08-2009, 11:51 PM
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BenC
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Re: Customer Service HORRORS! share your story

I just went through a week of billing problems. It started a month ago when I checked the plan optimizer and found one that would "save you $20." I got the bill and it was not a savings, but an additional amount. From $192 to $208. Five phone calls later and today it was finally taken care of. From $192 to around $170.
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