[WarChild]

Originally Posted by Talon Pro

You guys miss the whole point, when you call, go to tech support, they can resolve CS issues, and you either get someone in OK, or TX. When you REALLY want something done, ask to speak to Retention (the ones who try to keep you when you want to cancel). Im a pro at getting what i want from them. I got the Instinct 12/23/08 with full discount, then the TP with full discount in March, and thats not the half of it

I have a horror story, but its from last year, the details are kinda fuzzy, and it was on my at the time g/f's account (now my wife on my plan).

the thing with me isn't that I cant get the problems resolved its that I have to keep doing it. All will be fine for a few months and then something will change and Ill call and then I have to cal for like 2-4 months after that because it wont get fixed. And God forbid I buy something online from sprint they just keep adding it on my bill every month too. If sprint didn't have such good cell service I wouldn't be with them.