[SporkLover]

Originally Posted by santod

I really don't want a hole in my phone. That sounds pretty severe! My dilemma is I spent a lot on this phone at a Sprint store. Full retail. I don't have Sprint service in my area, I'm on Verizon. Lately there seems to be trouble getting Verizon to activate these phones. If Sprint will replace the phone, I may not be able to get it activated. Sticky situation. Cracked chrome on a phone that works and has Voice, Data, and GPS fully functional or a new phone with no cracks that I can't use possibly? Not sure which way to go with this. I may call both Sprint and Verizon and see what I can find out.

If I can somehow get reassured from Verizon, that when I get my existing phone replaced, they will activate, then I won't waste any time pushing for a replacement!

Try calling HTC instead of Sprint.... they should cover the device under the manufacturers warranty.... theoretically you will get the same device back with the same ESN info.... give them a call!