Re: Customer Service HORRORS! share your story
heyyy figured ide post two things here....JD Power and Associates have awarded Sprint with "Highest Call Quality performance among wireless cell phone users in the west region".....also i just called in thursday around 430 bc my tp was actng up and i had a feeling i would need a replacement....i told the rep my tp keyboard works intemitently and that the soft keys dont work....we chatted for a bit and without telling me what she was doing she ordered me a new in box TP!...seems like JD power doesnt lie :P
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