Thread: Leaked Sprint Rom is officially released 4/3/09
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Old 04-06-2009, 04:57 PM
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Re: Leaked Sprint Rom is officially released 4/3/09
Quote:
Originally Posted by antnate View Post
SPRINT BRICKED MY PHONE!

So I updated with the recent link included on the first page direct from HTC site. I still had the original rom on my phone, never changed it.

Following the upgrade, I checked my phone out, figuring all I would have to do is load up my favorite programs. checked through, here is what happened:

1. internet browser did not want to start up, just clicked on internet, but nothing happened, almost like opera shortcut was not working.
2. sprint tv not connecting
3. weather WAS updating.
4. youtube app WAS working.

So I called up Sprint to get support for the browser and sprint tv connectivity, etc.

they proceeded to ask me to reset the phone numerous times, I basically could not get to the network following those requests.

now I am stuck with a basic phone that can't even get data now.

so sprint is sending me out a new phone. the girl said they would not charge me the deductible! I said you don't have a choice, you bricked my phone!

so now I'm waiting for a new touch diamond, nice huh?

thanks,
ant.
this seems ridiculous. Its there new release. If you want data while they send you a new one, try Clear Storage one more time by Selecting Start>Settings>System Tab>Clear Storage. When it fires up again. Check to see if you have data. if not. Go to Settings, and select update profile. if it doesnt work. try again or soft reset and try again. Once your profile is updated, you should have data restored. Tech support is good and bad at times. some of them would just prefer to call it a hardware issue and swap them out. It's easier for them. Hope this helps.
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