[zim2323]

I have read every thread, post, web page I could find on hard resetting our Touch Pro's. I'm writing this in hopes this will help someone else. This is what I found to work for MY Touch Pro. I have done this several times now and it is consistent.

In all cases, I first powered the phone OFF and then completed these steps at first boot.

How to get to the screen to restore to hardware defaults:
1) Press and hold D-Pad, and then press and hold Reset.
2) Once the screen comes up, press Volume Up to restore factory defaults.

How to get to the screen to restore image from SD card:
1) Press and hold Power and Volume Down, and then press Reset.
2) Once the screen comes up, press Power to load RAPHIMG.nbh from root of SD card.

How to get to the multi-colored bootloader(?) screen:
1) Press and hold Volume Up and Power, then depress Reset.


Please leave feedback if this worked for you.