Quote:
Originally Posted by jayr0422
To answer the question in the thread they are still giving out refurbished Moguls. I wonder myself if people that get upgraded are in contract or not/good customers/high priced plans/ etc. Don't know... I called today because I was having issues with the refurbished phone I got a couple months ago and I was getting tired of the issues so I called for a replacement and they guy told ME that they are sending me another refurbished and if this one doesn't work out THEN I will get a "new" phone.
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Hmmm, I can see how you'd think that there was preference given to certain profiles, but I kind of think it's more left up to the luck of the draw. I've been quoted "3 tries, then we can upgrade you", but when it came down to it, I only had to get one refurb (which had the same problem as my original one) before they gave me an upgrade.