[jkobe]

I thought I would share my experience. I also bought my TP at the launch date at Bestbuy. My chrome started rubbing off at the corners about a month after using the phone. I take care of mine like a fine sportscar. Anyway, after reading this thread today, I decided to call customer care. I politely stated that I have a friend who is a Sprint employee and told me of a memo regarding the chrome issue. My phone fall within the numbers of the affected phones. The Customer care put me on hold for a couple of minutes, came back and said she would send me a NEW (not refurbished) touch pro, charger and battery as well as a return kit for my old phone. Thanks so much to the OP regarding this. I'm happy to know that I am getting a brand spanking new phone in a couple of days.