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Old 04-01-2009, 11:02 PM
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Scrotum
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Re: Customer Service HORRORS! share your story

as far as customer service horros with Sprint, I've had my fair share. I have been with them since my 18th birthday and had nothing but problems for a very long time. They even managed to lose a payment I made in the office. After I went into the office for them to find it, and they did, they lost it again. It took three months to locate and post the payment, and they expected me to pay again until they could find it. After that they rewarded me by overcharging my account an average of $400 for eight months. This was at a time my bill was about $80 a month because there were no add ons. All is good now though, no problems, and if there is one it is fixed in one email. Plus I am loving my plan.
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