Quote:
Originally Posted by fal44tp
Okay, I have my MSL code. now I need some suggestions, as everyone knows, my phone is unlocked but now I don't have internet. my active profile is set to "1", i can not update my profile..
i need help.
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Well I got 2 brand new diamonds both on sprint, the first one after activation had no internet changed my profile to 1 and instant internet.
Second one tried the profile reg edit and still no internet, tried everything ended up calling in and the clueless tech couldn't help, tranffered twice and now I had to do another hard reset from the code menu ##RTN# enter msl and the select "reset" from the menu, you may have to reenter your mdn msid so write down the number, my internet came back up.
Seems like the tech may have completely taken my account off their system and redid it, because I had to redo my voicemail, and they tried to reset my account end date to 2 years from now, and my contract has been finished for a few months, so I think she didn't have a clue and did that as a last resort.