Quote:
Originally Posted by Vertech
I called Sprint last night and they told Asurion to credit me the fee for a new phone. So it either got shipped out last night or early today, either way its on its way 2nd day air. They even told me just to ship the only phone back and keep all the accessories!
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There goes one of your claims... They pulled the same BS with me. But I ended up doing that twice and then the 3rd time they said I only have one claim left... I even asked and confirmed every time. I asked "is this going to use up one of my claims?" and both times I was told that because it is a manufacturers defect that I didn't cause that they over look that kind of claim... so yeah the point is don't do it again if you get the same thing. Make sure they replace it at sprint.