[jmorton10]

Doing a hard reset before any restore is ALWAYS a good idea.

I usually just reflash my ROM instead, but it's really the same thing. I have never had good luck using that merge level three option. I know it's not what they tell you to do, but I realized a long time ago that if I always used Merge level one it works perfectly.

I have done probably 50 restores using merge one & never had one fail yet. I have retored a BU made on one TouchPro to a DIFFERENT TP running an entirely different ROM (hard to find a tougher test than that) & using merge one even that worked perfectly............

~John