Quote:
Originally Posted by thelastpoet
its a physical keyboard issue...
like literally the cable comes disconnected
im a tech for a sprint affiliate its been greatly discussed amongst the tech in our stores...
its an easy fix...you just need the proper screwdriver...u may be able to get away with using a very small flathead...like the kind used to fix eye glasses...
you just unscrew the screws under the battery cover (theres 4) use your thumbnail to go around the edges pop the back off...slid the keyboard up and you'll see your cable right in the middle unattached...
ive fixed 4 "non working" keyboards this way
i think its just poor work putting it together
there still may be a software issue...but i would try this fix first
if anyone needs diagrams i think i have one saved in an email...let me know and ill post them
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yeah this is my second pro, and you gave great instructions...lol too bad my replacement is comeing already, i figured since my old one was gonna get sent in anyways i would test out your instructions, pretty cool man, the screws are a mutha**** jjust like the xbox screws only extremely small!! wow poor physical components, i am impressed with the phone but upset about this unforgivable flaw.