[mherren]

I can't synch to my computer. So I tried doing a soft reset after rebooting my computer, swapping cables, swapping usb ports, etc. But my device won't soft reset. It does nothing. I tried a har reset, and it still does nothing. I need to be able to add information to this device.

I am no longer under contract with this company, so I can't go to their tech support and get it fixed. I only use the phone to read books.

If anyone can help, I'd really appreciate it!