[915_tuscani]

Hey guys i have a Alltel HTC TOUCH, recentley flashe to cricket and i installed the touchflo from the HTC Diomand, but i did not like it so i tried removing the programe but it says " unsuccessful to remove would you like to remove from programes list Yes or No" i click yes nothing happins, so i check the programe list does not show it there but still shows on the remove programes menu. So i wanted to do a hard reset but befor i could i noticed by clear storage icon is not on my phone so how can i do a hard reset and if i do will this reset all my cricket setting to stock please help me out guys. thanks