My opinion being in IT is that the VZW wireless sync from Verizon just plain sucks! Many of my customers have used it. Unfortunately it produced too many errors that you just dont have any control over. I have moved everyone including myself to Exchange. If you dont have a server then use a hosted exchange service for $6/mo. It's well worth it. You also get the benefits with multiple computers using outlook. No matter what everything is synced! No questions asked. It just plain works!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Try this link. I think there is a 90 day trial.
http://www.1and1.com/?k_id=13687316
wireless sync from Verizon sucks!
Exchange or hosted exchange works perfectly!